How a fee is set
The starting prices above assume a single-edition app, a usable event log, and work from the Johor Bahru desk. The fee moves when we must reconstruct two language editions, when the meter is undocumented, when the title cannot share exports and we must sit beside the numbers person for longer, or when a visit is needed outside Johor, Melaka, and the Klang Valley.
We send a one-page scope before any deposit. If the app has not shipped, or the event log is empty, we will not quote the flagship audit.
What is not on this card
We do not sell software seats, annual licences, or ‘credits’. Workshops are not cheaper if you squeeze in twenty people; the room simply stops being honest. Combined work — an audit followed by a workshop — is quoted as two lines, with a modest reduction when they share the same sample week.
Deposits and timing
A thirty percent deposit holds the start week. The balance is due when the written briefing is delivered, before the walkthrough if you want the walkthrough on the same invoice. Rush work (a start inside ten days) is not always possible; when it is, the fee is one and a quarter times the quoted figure because another title has to move.
For cancellation, rescheduling, and money returned, read the fees and refunds page. To ask for a scoped figure, write to the desk with the masthead and the briefing you have in mind.